If you have questions or concerns then please do not hesitate to get in contact with us.
We would love to hear from you, contact us on:
Email: [email protected]chics.com
Contact Number: +86-21-31477857
Customer Service Time: 9 AM-6 PM (UTC+8), Monday-Friday Business Day. We are currently experiencing more requests than usual and apologize in advance for any delays you may encounter with our response times. And appreciate your patience during this time.
When on a weekend or holiday, you can email us your query and we will respond as quickly as possible(within 48hours). Remember to include your Order Number so we can retrieve your details easily from our systems.